Sponsored Student Handbook

Billing procedures

If Mizzou invoices your sponsor directly for some charges, review the following information about the third-party sponsored billing process.

Submit valid financial authorization

Submit valid financial authorization via email to umthirdpartysharedservices@umsystem.edu and copy the Sponsored Student Program staff (collinsjk@missouri.edu and kimberlyadams@missouri.edu).

  • This may be a financial guarantee, financial letter of support, terms of award or similar document.
  • Know the validity period of your financial authorization and submit a new authorization before the next validity period.

Complete steps to remove third-party billing holds

Third party billing’s steps will show in your student account in the form of two holds in myZou. These specific holds will not affect your ability to register for classes. Third party billing will remove them as the two steps of the process are completed.

E-consent in TouchNet

Each fall, third-party billing will apply a hold to your account for the e-consent. This will trigger a pop-up in TouchNet requesting permission to communicate with your sponsor regarding billing. The day after you consent, third-party billing will remove that hold.

This consent is necessary before third-party billing can do anything with your sponsored billing. The e-consent in fall will be good for the full academic year.

Two screenshots showing the steps to login to TouchNet from myZou.

To provide e-consent:

  1. Login to TouchNet via myZou.
    • From the Student Center, select the “Financial Account” tile.
    • On the Login to TouchNet tab, select “Proceed to TouchNet.”
  2. Select “I Agree” on the consents and agreements pop-up called Sponsor Billing Student Acknowledgement and Information Release. If you don’t see the pop-up, you have already done it for this semester/academic year.

Sponsor credit

Each semester, third-party billing will apply a hold to your account for the financial authorization. They will then manually apply sponsor credit to your account as soon as possible, according to the terms of your financial authorization. This means charges that will be invoiced to your sponsor will no longer show on your account balance. Once sponsor credit is applied, third-party billing will remove that hold.

It may take some time for this step to be completed. Only email to follow up if the first payment due date is approaching.

Pay remaining balance

Once sponsor credit has been applied (both holds have been removed from myZou), you should pay the remaining balance. You may pay in full by the first payment due date or set up a payment plan before the first payment due date.

Invoicing

After the last add/drop deadline of the semester has passed (around mid-semester), third-party billing will generate and send out invoices to sponsors.

Additional information

  • Reminder emails. Third party billing will send reminder emails each week to students who have not completed the e-consent or who have not submitted a valid financial authorization.
  • Be patient. If you know you’ve submitted a valid financial authorization and it is the first three weeks of the semester, it probably means third-party billing has not had time to work through all of the manual steps yet. However, if the first payment due date is approaching, email umthirdpartysharedservices@umsystem.edu and copy the Sponsored Student Program staff (collinsjk@missouri.edu and kimberlyadams@missouri.edu) to follow up.
  • Errors. Many of these steps are manual and mistakes can happen. If you notice an error, contact the Sponsored Student Program staff (collinsjk@missouri.edu and kimberlyadams@missouri.edu) for clarification.
  • E-consent. The e-consent you complete in the fall will be good for the full academic year. This FERPA consent is required before third-party billing can do anything with sponsor credit.